Refund policy

Returns & Exchanges

We want you to be happy with what you bought. If something isn’t right, we’re happy to accept eligible returns and exchanges within 14 days.

Online Purchases

Full-price merchandise purchased online may be returned for a refund to the original form of payment or exchanged within14 days of delivery.

All returns must:

• Be authorized before being sent back.
• Be unworn, unwashed, unused, and in original condition.
• Include all original tags and packaging, where applicable.
• Be free of stains, dirt, pet hair, odors, fragrance, smoke, deodorant, alterations, or any other signs of wear or use.

Please try garments on carefully. Merchandise that has been worn beyond what is reasonably necessary to determine fit and condition is not considered new and unused.

We reserve the right to refuse a return that does not meet these requirements. Items requiring cleaning, steaming, repackaging, or other reconditioning may be subject to a15% restocking fee, at our discretion.

In-Store Purchases

Full-price merchandise purchased at our Brooklyn store may be returned or exchanged within14 days of purchase with proof of purchase.

Items must be new, unused, and in their original condition.

Sale Merchandise

Sale and discounted merchandise may beexchanged or returned for store credit only, unless specifically marked Final Sale.

Items markedFinal Sale cannot be returned or exchanged.

Shipping Charges

Original shipping charges are non-refundable once an order has shipped.

Return shipping costs are the responsibility of the customer unless the merchandise received was incorrect, damaged, or defective.

Damaged or Incorrect Items

If we sent you the wrong item or something arrives damaged or defective, please contact us as soon as possible. We’ll make it right.

Please include your order number and, when applicable, photographs showing the issue.

Refunds

Once we receive and inspect your return, approved refunds will be issued to the original form of payment.

Depending on your bank or credit card company, it may take several business days for the refund to appear on your account.

Exchanges

Exchanges are subject to availability. If the requested replacement is unavailable, we may offer store credit or a refund where the original purchase is eligible for one.

Price Adjustments

We do not offer price adjustments on previous purchases.

International Returns

International customers are responsible for return shipping costs as well as any applicable duties, taxes, brokerage fees, or other charges associated with returning merchandise.

International returns should be sent to:

grown&sewn
145 Columbia Street
Brooklyn, NY 11231
United States